Utilities

To slow fraud down as payments speed up, utility providers choose GIACT to provide reliable, real-time fraud prevention solutions

Our approach

Accept new customers confidently
GIACT reduces the risk of fraud, increases enrollment of qualified customers, lowers costs for NSF and ACH charges, and supports Know Your Customer (KYC) requirements.
Eliminate false positives
GIACT helps utilities catch data discrepancies such as misspellings, nicknames, or improperly entered data. With real-time customer intelligence, GIACT was able to verify the information and eliminate false positives so there were no delays in application processing.
Easy enrollment, improved customer experience
By leveraging real-time access to customer data, utilities can confirm identity and account status, mitigate risk exposure, reduce costs, and facilitate quick, easy enrollment.
Eliminate payments fraud when collecting payments and sending disbursements
Confirm account ownership, status and verify customer transaction authority in real time to prevent unauthorized and administrative ACH returns. Create customized negative file watch lists with custom alerts for non-ACH accounts and abusive account activity. Verify account ownership prior to processing disbursements to stop fraudulent account debits.

Design your solution now

get started