Consumer Information

GIACT supports consumers’ rights to dispute and correct inaccurate or incomplete information (listed in their file reports) furnished to GIACT in accordance with the Fair Credit Reporting Act (FCRA).

GIACT is a consumer-reporting agency that complies with applicable provisions of the FCRA. You may contact GIACT for a free copy of your consumer report by contacting Customer Service at (866) 918-2409 or support@giact.com Monday through Friday 8:30 a.m. to 5:00 p.m. (CT).

If you believe there is incomplete or inaccurate information in your file report, you may dispute such information by contacting GIACT. GIACT does not charge a fee for investigating disputed information.

Consumer Services

In order to assist you, we will ask for personal information that will help GIACT Systems, our data providers, or credit-reporting agencies locate your file. GIACT Systems, our data providers, and credit-reporting agencies store information by unique identifiers such as a driver’s license or bank account number(s). Without this information, GIACT Systems, our data providers, or credit-reporting agencies may not be able to find your records or all of your records by a simple search of your name. We ask for this information to ensure that the search we conduct will be complete and accurate.

To protect consumer’s privacy, we communicate only with the individual to whom the information pertains. If the consumer does wish for us to communicate directly with a third party about their records, we will need to receive a Power of Attorney or specific written instructions, signed by the consumer whose information is being requested, authorizing us to disclose the information to the named third party.

To verify your identity, with your request, please include:

  • Name
  • Daytime contact phone number
  • Driver’s license number and issuing state

Send the Power of Attorney or specific written instructions signed by the consumer to the address below, authorizing us to disclose the information to the named third party:

GIACT Systems, LLC.
Attention: Consumer Resolutions
P.O. Box 1116
Allen, Texas 75013

Protect Against Identity Theft & Online Fraud

Resources to help protect you from becoming a victim of fraud: