(Dallas, Texas – April 29, 2016) – GIACT Systems, the payment risk management leader, has hired Geoff Gray as Vice President of Operations and Underwriting. Gray's management and operational responsibilities will include customer experience, underwriting, risk management, and compliance functions.
“Geoff has an extensive background in operations, payments, risk management and compliance, and will be a valuable member of our team as GIACT continues to grow,” said Melissa Brown, co-founder and CEO of GIACT. “He understands how to protect merchants and other organizations from risk while accepting payments, as well as how to do so without hurting the customer experience. His skills will be invaluable as we deliver solutions that offer real-time intelligence for complete payment confidence.”
Gray has been a leader in the payments industry for more than 15 years. He began his bankcard career as an Investigator in the Special Investigations Unit of Cardservice International, a division of First Data Corporation. After leaving First Data, Gray held management positions for several processors and ISOs, including Terminal Velocity Processing (TVP), Electronic Clearinghouse, Inc. (ECHO), Verifi, UMS Banking, and others. Gray has extensive experience in Operations, Special Investigations, Risk Management, Underwriting, Compliance, and Chargeback Mitigation, with particular expertise in Operational Risk Management. Gray is also known for his work around the early detection of recruit fraud.
Prior to his bankcard career, Gray worked in law enforcement with the Los Angeles County Sheriff’s Department.
Gray is active in educating and giving back to various industry associations. In particular, he serves as an adviser to the board of directors for the Merchant Acquirers’ Committee (MAC). He is also an active member of the North Texas chapter of the International Association of Financial Crimes Investigators (IAFCI).
GIACT™ has been helping companies verify valued customers since 2004. From financial to insurance, to retail, to solutions for your industry, GIACT offers customer intelligence for complete payment confidence. As the leader in providing real-time data to help companies mitigate payment risk and fraud, our OFAC screening, ID verification, account verification and authentication, and mobile verification solutions enable you to focus on providing unmatched customer experiences. Since our founding, we’ve processed billions of transactions for our more than 1,000 customers. For more information visit www.giact.com or call 1-866-918-2409. Follow us on LinkedIn and Twitter.